PM Notebook – Chapter 10: Communication Management

This chapter is part of my personal notebook for PMP preparation. Check out the full notebook here.

This notebook summarizes project management concepts and terms in PMP context. This chapter focuses on communication management knowledge area.

Contents of this chapter are as follow:

  • Key Terms
    • Communication Methods/Styles
    • Communication Model
    • Communication Direction
    • Distribution Methods
    • Communication Types
    • Communication Technology
    • Communication Flow
  • Processes
    • 1 – Plan Communication Management
    • 2 – Manage Communications (Executing)
    • 3 – Monitor Communications (Monitoring & Controlling)
  • Aspects of Effective Communication
    • Listening
    • Message Impact
    • 5 Cs of Effective Communication
  • Formulas
  • Additional Terms